Privacy Policy

Updated January 2026

Effective Date: Upon booking or use of services

At Jade Beauty Wax (“Jade Beauty,” “we,” “our,” or “us”), your privacy is a strategic priority. This Privacy Policy explains how we collect, use, protect, and disclose your information when you interact with our business, services, website, booking platforms, and communications.

By booking, purchasing, or engaging with Jade Beauty, you consent to the practices outlined below.

1. Information We Collect

Personal Information

  • Full name

  • Phone number

  • Email address

  • Date of birth (when required)

  • Billing and payment information (processed securely via third-party providers)

Health & Treatment Information

  • Skin type, hair type, and treatment history

  • Medical conditions, medications, allergies, and contraindications disclosed by you

  • Before-and-after treatment documentation (with consent)

Technical & Usage Data

  • IP address

  • Device and browser information

  • Booking history and service preferences

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide safe, customized waxing, laser hair removal, and advanced epilation services

  • Process payments and prevent fraud

  • Send appointment reminders, service updates, and promotional communications

  • Improve service quality, operations, and customer experience

  • Maintain legal, regulatory, and insurance compliance

3. Communications & Marketing

By booking or purchasing, you consent to receive:

  • Transactional communications (appointment confirmations, reminders, receipts)

  • Operational messages (policy updates, service changes)

  • Promotional messages (special offers, product launches)

You may opt out of promotional communications at any time. Transactional messages are required for service delivery and cannot be opted out.

4. Information Sharing & Disclosure

Jade Beauty does not sell or rent your personal information.

Information may be shared only with:

  • Payment processors (e.g., Vagaro, Square)

  • Scheduling and communication platforms

  • Legal, regulatory, or insurance entities when required by law

  • Trusted service providers assisting with business operations under confidentiality agreements

5. Data Security

We implement commercially reasonable safeguards to protect your information, including:

  • Secure booking and payment platforms

  • Restricted access to client data

  • Encrypted payment processing through third-party providers

While no system is completely secure, we take reasonable steps to protect your data against unauthorized access, disclosure, or misuse.

6. Medical & Treatment Disclaimer

Jade Beauty is not a medical provider unless otherwise stated. Information collected is used solely to provide safe cosmetic and aesthetic services and does not replace professional medical advice.

Clients are responsible for updating their information prior to each appointment.

7. Photo & Media Use

Jade Beauty may capture and use photos or videos for:

  • Treatment documentation

  • Education and training

  • Marketing and promotional purposes

Consent may be revoked in writing at any time for future use.

8. Data Retention

We retain client information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal and insurance requirements

Records may be securely archived or deleted in accordance with industry standards.

9. Your Privacy Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate data

  • Withdraw consent for marketing communications

  • Request deletion of data where legally permissible

All requests must be submitted in writing.

10. Third-Party Platforms & Links

Jade Beauty may use third-party booking, payment, or communication platforms. We are not responsible for the privacy practices of third-party websites or services.

11. Children’s Privacy

Jade Beauty does not knowingly collect personal information from individuals under 18 without parental or legal guardian consent.

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting. Continued use of our services constitutes acceptance of any revisions.

13. Contact Information

For privacy-related questions or requests, please contact:

Jade Beauty Wax
📧 Jade@thejadebeauty.com
📍 8360 Six Forks Rd., Suite 102
Raleigh, NC 27518